Orders, Payment & Returns

 Free Postage & Packaging worldwide

Cloisters Inspirations are proud to offer you the following, made to order period costumes.  Please do not hesitate to contact us for details of your requirements and payment.

 

* Medieval

* Tudor

* Georgian 

* Regency 

* Victorian

* Edwardian 

* Goth 

* Steampunk

* Comic Con

* Themed Wedding Costumes

 

 

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For on-line shop purchases: Once payment has been received (via PayPal, Credit/Debit card, cheque) delivery will be one to two working days for UK mainland customers: three to five working days for Europe: five to seven working days for all other International destinations (should you be paying via cheque, please allow time for payment to clear, usually up to seven working days). Your costume will bear the Cloisters Inspirations label and arrive with complete instructions as to how to launder it.

For bespoke ordering, please allow 3-4 weeks for your individual order to reach you, dependent upon destination. Each bespoke costume is created just for you, and is not a factory, mass-produced item. Your costume(s) will bear the Cloisters Inspirations UK label, and will arrive complete with instructions as to how to launder it. Although we use only the highest quality material to create your bespoke costume, we strive to ensure that they can be home-laundered, thus avoiding costly and time-consuming trips to the dry-cleaners.

In addition, we also offer an after-care service of repairing your costume should it receive damage whilst being worn, dependent upon the extent of the damage. 

Our 'buy with confidence' policy means that you can return an item purchased from the online shop only within 14 days of receipt for a full refund (excluding postage & packaging and return postage, the latter to be paid by the customer), once the item is received back in its original unworn condition with packaging and tags still in place.  Please contact us for a returns form via email.

Bespoke; Tailor Made; Made~to~Measure items cannot be refunded, as per the Consumer Contracts Regulations. Please take time to consider before ordering a 'bespoke' item.

 

 

Contact phone numbers : (+44)7933 802 247    (+44)7984 197 920      Email :  cloistersuk@btinternet.com  

 

Postal address :

 

Suite 7

Cross Street Business Centre

Cross Street

Burton upon Trent

Staffordshire

DE14  1EF

 

UK

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